Global cashless payment volumes are set to increase by more than 80% from 2020 to 2025, and to almost triple by 2030. In today’s cashless society, credit card payments have become an essential component of any business, including trampoline parks. Offering the convenience of credit card payments can significantly enhance the customer experience and boost revenue. However, selecting the right credit card processor for your trampoline park is crucial to ensure smooth transactions, competitive rates, and excellent customer service. In this blog, we’ll guide you through the key factors to consider when choosing the best credit card processor for your trampoline park.
Integration and Compatibility
The first step in selecting a credit card processor is ensuring compatibility with your trampoline park’s existing hardware and software systems. Check if the processor integrates seamlessly with your point-of-sale (POS) system, online booking platform, and other operational tools. A compatible and integrated solution will streamline transactions, reduce errors, and improve overall efficiency, saving both time and money.
“The majority of our sales at here at Gravity Trampoline Park is with a card. So I felt like it was important to switch to somebody like Scott with FECFIN because of how much he knows about the industry. And we run Intercard with our arcade, so all that integrated seamlessly. There was no downtime whatsoever. He had my card readers to me within just a few days.” Shannon Anthony, Gravity Trampoline Park.
Customer Support and Service
Reliable customer support is essential, especially during peak hours when any technical glitch can lead to frustrated customers and lost revenue. You need a credit card processor that offers 24/7 customer support and has a reputation for responsive service.
Imagine a busy Saturday night at 8:00 pm with multiple birthday parties in your trampoline park. You can’t afford to sit on hold or wait until Monday to solve an issue! It is critical to get the help you need when you need it most. FECFIN boasts 24/7/365 support that also works as your advocate. When you call us you get someone you know on the other end of the line who will help you find solutions so you can get back to business.
Transaction Fees and Rates
Credit card processing fees can eat into your profits, so it’s crucial to compare the rates offered by different processors. Pay attention to both the per-transaction fee and the processing percentage. Some processors may also charge additional fees for services like chargebacks, PCI compliance, or batch processing. Analyze your trampoline park’s transaction volume and average ticket size to find a processor with competitive rates that align with your business needs. With FECFIN, you will never encounter hidden fees and our rates are so good you’ll want to make the jump to better processing right away!
Contract Terms and Flexibility
Be wary of long-term contracts with hefty termination fees. FECFIN doesn’t hold you to a contract. You shouldn’t be tied down to a contract or pay unnecessary fees to break one.
Because we are focused on the family entertainment industry and do processing for several vendors in the FEC industry, we have built partnerships that benefit you too! Our partners offer specials on things from arcade games, to industry memberships, and more.
Topping the list of partners for trampoline park owners is the International Adventure and Trampoline Park Association (IATP). IATP’s Executive VP, Sarah DiCello, said “I’m very excited to be partnering with FECFIN. They are one of our first members to come on board with our Profitable Park Program, where we’ll be offering discounts and savings to our members. We wanted to keep this business in the industry, because FECFIN understands the needs of our members.”
Vlocker is an electronic manufacturer and supplier in the amusement industry with over 30 years in business. Stephen Wooley, COO of Vlocker North America had this to say: “Vlocker is rolling over 300 of our merchant accounts from their existing provider over to FECFIN due to the amazing opportunity of saving in excess of over $250,000 per year just on those 300+ accounts.”
See our growing list of partner specials here.
Choosing the right credit card processor is a critical decision that can significantly impact the success of your trampoline park. By prioritizing integration, competitive rates, flexibility, and having reliable customer support, you can provide your customers with a seamless and enjoyable experience while maximizing revenue and operational efficiency.
Heading to IATP 2023 Conference & Trade Show?
Make sure to stop by booth #220 to chat with us!